Privacy Policy
Last Updated: January 1, 2026At Northern Lights Jackpot ("we", "us", "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website northernlightsjackpot.com and use our lottery services. We operate in strict compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial gaming regulations.
By accessing our website or creating an account, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register for an account, purchase lottery tickets, contact our support team, or participate in promotions. The types of information we may collect include:
- Identity Data: First name, last name, date of birth (to verify you are 19+), and gender.
- Contact Data: Email address, phone number, and residential address (including province and postal code).
- Financial Data: Payment card details, bank account information for withdrawals, and transaction history. Note that full credit card numbers are tokenized and processed by our secure payment providers; we do not store raw credit card data on our servers.
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
- Profile Data: Your username, password (encrypted), ticket purchases, preferences, feedback, and survey responses.
2. How We Use Your Information
We use the collected data for various business purposes, primarily to provide and improve our services. Specifically, we use your information to:
- Create and manage your player account.
- Process your lottery ticket purchases and validate transactions.
- Verify your age and identity to comply with Canadian gaming laws and Anti-Money Laundering (AML) regulations.
- Facilitate the payment of prizes and winnings to your account or bank.
- Send you transaction notifications, such as purchase confirmations and win alerts.
- Provide customer support and respond to your inquiries.
- Monitor and prevent fraudulent activity, unauthorized access, and other illegal activities.
- Send marketing communications about upcoming jackpots, special draws, and promotions (only if you have opted in).
3. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
Types of Cookies We Use:
- Essential Cookies: Necessary for the website to function properly (e.g., keeping you logged in, maintaining your cart).
- Analytical Cookies: Help us understand how visitors interact with the website by collecting and reporting information anonymously (e.g., Google Analytics).
- Functionality Cookies: Allow the website to remember choices you make (such as your language preference or region).
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
4. Sharing Your Information
We respect your privacy and do not sell your personal information to third parties. However, we may share your data in the following specific circumstances:
- Service Providers: We may share data with third-party vendors who perform services on our behalf, such as payment processing, ID verification, email delivery, and hosting services.
- Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., provincial lottery regulators, law enforcement, or tax authorities).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
- Protection of Rights: We may disclose information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person.
5. Data Security
We implement robust security measures designed to protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include:
- SSL Encryption: All data transmitted between your browser and our servers is encrypted using Secure Socket Layer (SSL) technology.
- Access Controls: Access to personal data is restricted to authorized employees and contractors who have a legitimate business need to access such information.
- Regular Audits: We conduct regular security assessments and audits of our systems.
While we strive to use commercially acceptable means to protect your personal information, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable tax or gaming laws), resolve disputes, and enforce our legal agreements and policies. Typically, inactive account data is reviewed after 5 years.
7. Age Verification & Minors
Northern Lights Jackpot is strictly for persons aged 19 and older. We do not knowingly collect personal identifiable information from anyone under the age of 19. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 19 without verification of parental consent, we take steps to remove that information from our servers immediately and freeze the account.
8. Your Privacy Rights
Under Canadian privacy laws, you have specific rights regarding your personal information:
- Right to Access: You have the right to request copies of your personal data that we hold.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data (e.g., marketing), you have the right to withdraw that consent at any time.
- Right to Complaint: You have the right to lodge a complaint with the Privacy Commissioner of Canada if you believe we have not handled your data in accordance with the law.
9. International Data Transfers
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact our Data Protection Officer (DPO) using the details below:
By Email: [email protected]
By Mail: Privacy Officer, Northern Lights Jackpot, 123 Bay Street, Suite 400, Toronto, ON, M5J 2R8, Canada
By Phone: 1-800-555-0199